Welcome Kit (Glam)
FREE SHIPPING FOR ALL ORDERS OVER $100!
looking for best OLENS eye-color for you? Olens finder will make it easier. Compare OLENS products based on personal taste and get the idea of what suits you best.
2) There are standard shipping(14~21 days delivery, Pantos, Rincos and K-Packet) and Express shipping(2~5 days delivery, DHL and EMS). The available shipping method could differ by destination.
3) All orders are processed and shipped on business days only, Monday through Friday, excluding Korean National Holidays.
4) The recipient of an international shipment is responsible for customs duties and taxes that may apply. Customs duties and taxes are levied by the destination country, and we have no control over them. If the recipient refuses to accept your delivery item, it will be returned to us and will not be shipped again. The costs incurred in relation to the delivery of your order, including the round-trip shipping cost, will be deducted from the refund amount.
*For more information, please visit our Shipping FAQ page under the Community Menu Bar
2) In case of a return due to a change of mind, you have to bear all transportation cost.
3) Products that have been opened and thereby have depreciated cannot be returned.
4) Please request a return via CS within 7 days of receipt. You must include your name, order number and reason.
5) A refund will be given when your return item arrives. Please enclose your order number in your package for faster processing.